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Welcome to Kisaancart.in! We value your satisfaction and aim to provide you with the best shopping experience. Please read our Returns and Refund Policy carefully before making any purchases.
Return and Exchange Policy
Kisaancart.in’s Return and Exchange Policy stipulates no return of goods once delivered. However, if you receive a defective or expired item, or if there is a mismatch of the product, you may request an exchange. We will provide you with a replacement of the item, subject to availability of stock from the supplier.
Exceptions and Rules
– All items for return or exchange must be unused and in their original condition with all original labels and packaging intact, and should not be broken or tampered with.
– Exchanges are permitted only if your address is serviceable for an exchange by our logistics team.
– If your purchase included a free gift or offer, and you wish to return the item, the maximum refund/free item MRP will be debited until the satisfactory receipt of all free gift(s)/offer item(s) shipped along with it.
– Perishable goods such as seeds, flowers, fruits, vegetables cannot be returned if the packet is opened or damaged.
– Products must be returned within 5 days from the day of delivery. To initiate a return, please contact customer care info@kisaancart.nandhinisatheesh.com
Refunds
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 to 10 working days.
Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank, as there may be processing time before a refund is posted.
- If you’ve completed these steps and still haven’t received your refund, please contact us at info@kisaancart.nandhinisatheesh.com.
Exchanges
We only replace items if they are defective or damaged and subject to availability. If you need to exchange an item for the same one, please email us at info@kisaancart.nandhinisatheesh.com
Governing Law
These terms are governed by the laws of India without reference to conflict of laws principles. Disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts at Coimbatore, TamilNadu.
Thank you for choosing Kisaancart.in! If you have any questions or concerns regarding our Returns and Refund Policy, please contact us at info@kisaancart.nandhinisatheesh.com.